Privacy Policy

Privacy Policy Effective Date: January 16, 2025

Payfud LLC (“Payfud,” “we,” “our,” and/or “us”) values the privacy of individuals who use our websites (including https://payfud.com/), applications, or services (collectively, our “Services”). This Privacy Policy explains how we collect, use, and disclose personal information from users of our Services. By using our Services, you agree to the practices described in this Privacy Policy.

Information We Collect

1. Information You Provide to Us

  • Account Information: When you subscribe or sign up for our Services, we collect personal information, such as your name, phone number, email address, mailing address, and date of birth.

  • Restaurant Information: If you are a restaurant owner, we may also collect your restaurant name, contact details, tax identification number, national identification number (e.g., Social Security number), and payment information.

  • Communications: If you contact us directly, we may collect additional information, such as your name, email address, phone number, and the content of your message.

2. Information We Collect When You Use Our Services

  • Device Information: We collect information about the device and software you use to access our Services, including IP address, browser type, and operating system version.

  • Usage Information: We track interactions with our Services, such as pages viewed, links clicked, and time spent on our platform.

  • Location Information: With your consent, we collect precise location data from your device. This data helps us tailor the Services to your location.

  • Cookies and Tracking Technologies: We and our third-party partners use cookies, pixel tags, and similar technologies to collect information about your online activities. Cookies may be session-based (disappear after closing your browser) or persistent (stored for future visits).

3. Information from Third Parties

  • Partners: We may receive information about you from third-party services, such as analytics providers or marketing partners, and combine it with the data we collect directly.

How We Use the Personal Information We Collect

We use personal information to:

  • Provide, maintain, and improve our Services.

  • Facilitate transactions and payments.

  • Analyze usage patterns and develop new features.

  • Communicate with you, including updates, support, and promotional materials.

  • Prevent fraud and ensure trust and safety.

  • Comply with legal obligations and enforce our Terms and Conditions.

 

How We Share the Personal Information We Collect

We do not sell your personal information. We may share information as follows:

  1. With Restaurants: If you interact with a restaurant through our Services, your data (e.g., orders, feedback, loyalty program data) is shared exclusively with that restaurant.

  2. Vendors and Service Providers: We share data with trusted partners who help us operate our Services (e.g., payment processors, hosting providers).

  3. Compliance with Laws: We may disclose data to comply with legal obligations, such as subpoenas or court orders.

  4. Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.

  5. With Your Consent: We may share information with third parties if you explicitly consent to such sharing.

Your Choices

1. Location Information

You can disable location sharing through your device settings. Note that certain features of our Services may not function without location data.

2. Marketing Communications

You can unsubscribe from promotional emails using the link provided in the email. Administrative messages, such as billing or account notices, will still be sent.

3. Do Not Track

We do not currently respond to Do Not Track signals due to the lack of an established industry standard.

Third Parties

Our Services may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal information.

Security

We employ industry-standard measures, such as encryption and firewalls, to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

International Visitors

Our Services are hosted in the United States and are intended for U.S. users. By using our Services from outside the U.S., you consent to the transfer and processing of your data in the United States.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child, we will delete it promptly. Parents can contact us at info@payfud.com.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting. If the changes are significant, we will notify you via email or through our Services.

Contact Information

For privacy-related questions or concerns, contact us at:

  • Email: [email protected]

  • Mailing Address: Payfud LLC, 7901 4th St N, Suite 300, St. Petersburg, FL 33702