Frequently Asked Questions
What is Payfud?
Payfud is a platform that specializes in helping full-service restaurants attract and retain diners through various digital and automated solutions. These solutions likely focus on enhancing the online presence of restaurants, streamlining menu management, engaging with diners through automated marketing, and improving online reviews to build a strong reputation.
How does it work?
- Automated Menu Management:
Menu Synchronization: Payfud allows you to update your restaurant’s menu in one place, and it automatically syncs these updates across all your online platforms (e.g., your website, Google My Business, delivery apps). This ensures consistency and accuracy, saving you time and avoiding errors. - Search Engine Optimization:
SEO-Optimized Pages: The platform automatically creates SEO-friendly product pages for each menu item, using relevant keywords to improve your restaurant’s visibility in search engine results. This helps attract more customers who are searching for specific dishes or dining experiences.
- Customer Data Capture and Engagement:
Data Collection: Payfud captures valuable customer information, such as contact details and dining preferences, allowing you to build a database for targeted marketing.Automated Messaging: Using the collected data, Payfud sends personalized, automated messages to your customers—like thank you notes, special offers, and event invitations—keeping them engaged and encouraging repeat visits.
- Review Generation:
Boost Positive Reviews: Payfud prompts satisfied customers to leave positive reviews on platforms like Google, helping you enhance your online reputation and attract more diners. - Analytics and Reporting:
Performance Tracking: Payfud provides insights into how your marketing efforts are performing, from customer engagement to review impact, helping you make informed decisions to optimize your strategies.
Does Payfud own my domain?
No. Your domain will always be yours, and we will make sure to display your new website under your domain.
Do you offer support and training?
Yes, we offer support 24/7 via Email and Text Messages. From day one we make sure managers understand how to use Payfud so that they can provide the best experience to their guests.
What is Google Business Sync?
By synchronizing your restaurant with your Google Business profile, you can effortlessly update your menu and operating hours on Google Maps—all in one convenient platform, ensuring more people can discover you at the perfect moment.
What if I want to cancel?
You can cancel your plan renewal anytime providing 30 days notice by contacting [email protected]